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The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:
- Demonstrate baseline security skills for IT support professionals
- Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
- Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
- Support basic IT infrastructure and networking
- Configure and support PC, mobile and IoT device hardware
- Implement basic data backup and recovery methods and apply data storage and management best practices
CompTIA A+ Key Concepts

HARDWARE
Identifying, using, and connecting hardware components and devices

OPERATING SYSTEMS
Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS

SOFTWARE TROUBLESHOOTING
Troubleshoot PC and mobile device issues including application security support

NETWORKING
Explain types of networks and connections including TCP/IP, WIFI and SOHO

HARDWARE & NETWORK TROUBLESHOOTING
Troubleshoot device and network issues

SECURITY
Identify and protect against security vulnerabilities for devices and their network connections

MOBILE DEVICES
Install & configure laptops and other mobile devices

VIRTUALIZATION & CLOUD COMPUTING
Compare & contrast cloud computing concepts &set up client-side virtualization

OPERATIONAL PROCEDURES
Follow best practices for safety, environmental impacts, and communication and professionalism