Frequently Asked Questions

Why should I take the Total Cyber CompTIA courses?

Total Cyber’s CompTIA courses specifically target career professionals looking to transition into the cybersecurity field. Additionally, these courses seamlessly integrate learning and mentoring, ultimately providing the best possible value.

Which courses should I take?

Students should start with the core CompTIA courses. Firstly, they give you a basic understanding of IT, networking, and cybersecurity. Additionally, these are ideal for beginners in the industry or for those who need to refresh their skills and knowledge. The four core CompTIA courses are:

    ITF+
    A+ Software and Hardware
    Network
    Security+

What does Total Cyber Training provide?

Total Cyber provides knowledgeable instructors, offering all course materials, labs that mimic real-world scenarios, and additional training sessions that enhance the overall learning experience.

Do you offer courses for beginners with no prior experience?

Yes, we have a variety of entry-level certifications for students with no prior experiences.

What do I get from taking these courses?

In addition to superior training and comprehensive course materials, we offer extra assistance with studying, including practice exams and flashcards. Furthermore, coaching sessions are provided to solidify the training and ensure a thorough understanding of the course material.

Will these certifications help me get a job?

CompTIA certifications are industry standard and help in finding Cybersecurity jobs. Total Cyber also works with a job placement company to assist with finding graduates jobs.

How do I access the course videos?

Please follow the instructions on this link for the course videos: https://training.totalcyber.com/access-class/ and access our instructional video for the CompTIA labs: https://training.totalcyber.com/accessing-your-comptia-courses/

I am not able to attend the live course. Are the courses recorded so I can watch them later?

All Total Cyber Live Training courses are recorded, and students can watch them for up to one year from the start of the course.

How do I reset my password?
I got a message that I am blocked and cannot login to my account.

Your username or IP Address might be blocked because of too many unsuccessful login attempts. Please send us a help request at support@totalcyber.com or call us at 888-300-9118 to help unlock your account.

What is the duration of each course?

For our self-paced courses, a minimum of three months is provided, and it ranges from three to twelve months depending on your schedule or deployment orders.

Is there a time limit to complete the course?

Yes, the start and end dates are initially provided when you receive a quote. Make sure to take note of your end date and let us know if you need an extension.

Can I interact with the instructor during the course?

You can schedule a tutoring session with one of our instructors. Please send your request to contacts@totalcyber.com.

Do you offer any discounts or scholarships?

Total Cyber Solutions offers seasonal discounts. For credentialing assistance, you may be eligible for partial scholarship if you do not have enough balance to take on of our courses.

Can I access the course materials for offline use?

Our course materials won’t be available for offline use.

Can I access the course materials on mobile devices?

It is not recommended to use your mobile devices for the course materials, as you may have to do the lab portion of each lesson, which is not accessible through mobile.

What is the average study time required per week for each course?

You should allocate a consistent amount of study time each week. The average study time depends on your availability.

Can I get a certificate of completion?

Yes, you will receive the certificate of completion once you’ve reached at least 70% completion on the Total Cyber training videos.

How long do I have access to the course materials after completion?

You have one year from your start date to access our course materials.

How do I schedule my certification exam?

For us to issue you the voucher, you must first obtain the certificate of completion or confirm that you’ve reached at least 70% completion. Email us at contacts@totalcyber.com to request the voucher so we can provide you with instructions on how to schedule the exam.

Can I take the certification exams online?

Yes, most of our certifications can be taken either in person or online.