IT Operations Specialist

IT Operations Specialist Program by Total Cyber Solutions

EXPECTED START DATE: The next cohort will start soon! Fill out our inquiry form for details.

The Total Cyber Solutions IT Operations Specialist Program equips students with the essential skills to manage and maintain an organization’s IT infrastructure. This program covers everything from hardware troubleshooting to network management, ensuring graduates are well-prepared to handle the day-to-day operations of IT systems in various environments.

Gain Hands-On Experience

Our program is designed to provide students with real-world experience, simulating the challenges and tasks encountered in a professional IT operations role. Graduates will be ready to tackle IT support, systems administration, and network management with confidence.

Fast-Track Your IT Career

Earning an IT Operations Specialist Certification from Total Cyber will set you on a fast track to a rewarding career in IT. The skills you develop in our 12-week program are equivalent to nearly two years of experience in the field, giving you a competitive edge in the job market.

Advance Your Career

IT Operations is a critical field with a constant demand for skilled professionals. Get started today and position yourself at the forefront of IT operations.

Master New Tools

Learn to use industry-standard tools that are essential for managing and maintaining IT systems effectively.

Versatility in IT

The knowledge gained from this program allows for versatility in various IT roles, from technical support to network administration, ensuring you're prepared for diverse opportunities in the industry.

Great Pay Opportunities

Whether working for a company or on a contract as an administrator, you can expect to be paid generously for your services.

What You Really Want to Know

$65K

Average Salary 

Career Outlook

A Variety of career paths. This means there are many opportunities waiting for you. Your new career outlook is Bright!

Projected Growth

Employment 2024: 750,000+ Employees

Projected Openings over 10 years (2024-2034): 500,000+

Top Sought-After Skills by Employers

  • Troubleshooting
  • Network Management
  • System Administration
  • Attention to Detail
  • Technical Support
  • Communication Skills

Related Jobs

  • IT Support Specialists
  • Network Administrators
  • Systems Administrators

IT Operations Specialist Course Syllabus

IT Operations Specialist Course Syllabus

In the IT Operations Specialist Program, students will learn:

Foundations of IT Operations

Students will learn how to address issues including:

IT Concepts and Terminology

Hardware Components and Troubleshooting

Software and Applications Management

Basic Networking Concepts

Operating Systems Overview

 

Network Administration Essentials

Students will learn how to address issues including:

Networking Concepts

Network Infrastructure Setup and Management

Network Operations and Maintenance

Network Security Fundamentals

Network Troubleshooting Tools and Techniques

Operating System Management

Students will learn how to address issues including:

Installing and Configuring Operating Systems (Windows, Linux, etc.)

System Maintenance and Updates

User Account Management

File System and Storage Management

Command Line Interface (CLI) Proficiency

Systems Administration

Students will learn how to address issues including:

Server Setup and Management

Virtualization Technologies

Cloud Computing Basics

Backup and Recovery Procedures

System Monitoring and Performance Tuning

Security and Risk Management

Students will learn how to address issues including:

Basic Security Concepts

Risk Management Frameworks

Security Policies and Compliance

Incident Response and Management

Endpoint Security Measures

Cloud Computing Fundamentals

Students will learn how to address issues including:

Cloud Service Models (IaaS, PaaS, SaaS)

Cloud Deployment Models (Public, Private, Hybrid)

Cloud Security Basics

Cloud Networking and Storage

Introduction to AWS and Azure

IT Support and Troubleshooting

Students will learn how to address issues including:

Help Desk Operations

Customer Support Best Practices

Troubleshooting Hardware and Software Issues

Remote Support Tools and Techniques

IT Documentation and Knowledge Management

Project Management for IT

Students will learn how to address issues including:

IT Project Planning and Execution

Resource Allocation and Management

Risk Assessment in Projects

Collaboration Tools for IT Teams

Continuous Improvement and Process Optimization

 

Practical Labs and Hands-On Experience

Throughout the program, students will participate in:

Real-World Scenario Simulations

Virtual Labs for Network and System Management

Cloud Infrastructure Setup and Management

Security Incident Response Drills

IT Support Role-Playing Exercises