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Programs

Desktop Support Technician

In our Desktop Support program you will learn Windows, Linux, how to fix hardware, troubleshooting software, the IT service process and how to take care of customers.

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Cybersecurity Engineer

You will learn the fundamentals of cybersecurity including how to secure Operating Systems, Networks and IT environments for a variety of organizations.

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IT Operations Specialist

You will learn the essentials of IT operations, including how to manage and maintain IT infrastructure, troubleshoot issues, and ensure system efficiency across various platforms. This program equips you with the skills needed to support and optimize IT environments for diverse organizations.

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Cloud Engineer

You will learn the principles of cloud computing, including how to design, deploy, and manage cloud-based infrastructures using leading platforms like AWS. This program prepares you to architect and secure cloud environments, driving innovation in the digital space.

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Penetration Tester

You will learn the penetration testing methodology, how to use it to help businesses find holes in their IT environments and provide a detailed report.

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Data Analysis Using Python

You will learn the basics of python and how to use it to analyze different types of data. Python is quickly becoming the preferred language for data analytics.

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Why Choose Us Over the "Free" Programs?

Udemy

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  • Specialized Training
  • After Hours Assistance
  • Additional Materials

Total Cyber Solutions

  • Instructor Support
  • Specialized Training
  • After Hours Assistance
  • Additional Materials

Bootcamps

  • Instructor Support
  • Specialized Training
  • After Hours Assistance
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Programs Syllabi

In the Desktop Support Program students will learn:

Fundamentals of Information Technology  

Students will learn how to address issues including:

  • IT Concepts and Terminology 
  • Infrastructure Setup 
  • Applications & Software 
  • Software Development 
  • Database Fundamentals 
  • Security Essentials 

Fundamentals and intermediate skills of Software and Hardware support 

Students will learn how to address issues including:

  • Hardware 
  • Operating Systems 
  • Software Troubleshooting 
  • Networking 
  • Hardware & Network Troubleshooting 
  • Security 
  • Mobile Devices 
  • Virtualization & Cloud Computing 
  • Operational Procedures 

End User Awareness 

Students will learn how to address issues including:

  • Information Protection 
  • Cyber Terrorism 
  • Social Engineering 
  • Remote Worker Security 
  • Virus Protection 
  • Password Security 
  • Web Browser Security 
  • Email Security 
  • Instant Messaging Security 
  • Telephone Security 
  • Mobile Security 

Intermediate Network Concepts 

Students will learn how to address issues including:

  • Networking Concepts 
  • Infrastructure 
  • Network Operations 
  • Network Security 
  • Network Troubleshooting & Tools 

Intermediate Security Concepts 

Students will learn how to address issues including:

  • Attacks, Threats and Vulnerabilities 
  • Architecture and Design 
  • Implementation 
  • Operations and Incident Response 
  • Governance, Risk and Compliance

In the IT Operations Specialist Program, students will learn:

  • Foundations of IT Operations
  • Students will learn how to address issues including:
  • IT Concepts and Terminology
  • Hardware Components and Troubleshooting
  • Software and Applications Management
  • Basic Networking Concepts
  • Operating Systems Overview

 

Network Administration Essentials

Students will learn how to address issues including:

  • Networking Concepts
  • Network Infrastructure Setup and Management
  • Network Operations and Maintenance
  • Network Security Fundamentals
  • Network Troubleshooting Tools and Techniques

 

Operating System Management

Students will learn how to address issues including:

  • Installing and Configuring Operating Systems (Windows, Linux, etc.)
  • System Maintenance and Updates
  • User Account Management
  • File System and Storage Management
  • Command Line Interface (CLI) Proficiency

 

Systems Administration

Students will learn how to address issues including:

  • Server Setup and Management
  • Virtualization Technologies
  • Cloud Computing Basics
  • Backup and Recovery Procedures
  • System Monitoring and Performance Tuning

 

Security and Risk Management

Students will learn how to address issues including:

  • Basic Security Concepts
  • Risk Management Frameworks
  • Security Policies and Compliance
  • Incident Response and Management
  • Endpoint Security Measures

 

Cloud Computing Fundamentals

Students will learn how to address issues including:

  • Cloud Service Models (IaaS, PaaS, SaaS)
  • Cloud Deployment Models (Public, Private, Hybrid)
  • Cloud Security Basics
  • Cloud Networking and Storage
  • Introduction to AWS and Azure

 

IT Support and Troubleshooting

Students will learn how to address issues including:

  • Help Desk Operations
  • Customer Support Best Practices
  • Troubleshooting Hardware and Software Issues
  • Remote Support Tools and Techniques
  • IT Documentation and Knowledge Management

 

Project Management for IT

Students will learn how to address issues including:

  • IT Project Planning and Execution
  • Resource Allocation and Management
  • Risk Assessment in Projects
  • Collaboration Tools for IT Teams
  • Continuous Improvement and Process Optimization

 

Practical Labs and Hands-On Experience

Throughout the program, students will participate in:

  • Real-World Scenario Simulations
  • Virtual Labs for Network and System Management
  • Cloud Infrastructure Setup and Management
  • Security Incident Response Drills
  • IT Support Role-Playing Exercises

In the Cybersecurity Engineer Program students will learn:

Fundamentals of Information Technology 
Students will learn how to address issues including:
  • IT Concepts and Terminology 
  • Infrastructure Setup 
  • Applications & Software 
  • Software Development 
  • Database Fundamentals 
  • Security Essentials 
Intermediate Network Concepts 
Students will learn how to address issues including:
  • Networking Concepts 
  • Infrastructure 
  • Network Operations 
  • Network Security 
  • Network Troubleshooting & Tools 
Intermediate Security Concepts 
Students will learn how to address issues including:
  • Attacks, Threats and Vulnerabilities 
  • Architecture and Design 
  • Implementation 
  • Operations and Incident Response 
  • Governance, Risk and Compliance 
Cloud Computing 
Students will learn how to address issues including:
  • Cloud Architecture & Design 
  • Cloud Security 
  • Cloud Deployment 
  • Operations & Support 
  • Troubleshooting 
Operating System and Server and Workstation Concepts 
Students will learn how to address issues including:
  • Vulnerability Assessment and Risk Management 
  • Students will learn how to address issues including: 
  • Vulnerability Assessment Frameworks 
  • Vulnerability Assessment Techniques 
  • Vulnerability Assessment Tools 
  • Detect and Respond to Vulnerabilities 
  • Preform a Vulnerability Assessment 
Cyber Policy and Compliance 
Students will learn how to address issues including:
  • Risk Assessment Fundamentals 
  • Steps to Risk Assessment Process 
  • Risk Assessment Procedures 
  • Risk Reduction and Management 
Critical Controls 

Security and Network Operations Center Concepts 
Students will learn how to address issues including: 
  • Fundamentals of Security and Network Operations Center 
  • Incident Detection and Response 
  • Security Event and Information Management (SEIM) or 
  • Security information and event management (SIEM) 
  • SEIM Deployment and Operations 

In the Penetration Tester Program students will learn: 

Intermediate Network Concepts 
Students will learn how to address issues including:
  • Networking Concepts 
  • Infrastructure 
  • Network Operations 
  • Network Security 
  • Network Troubleshooting & Tools 
Intermediate Security Concepts 
Students will learn how to address issues including:
  • Attacks, Threats and Vulnerabilities 
  • Architecture and Design 
  • Implementation 
  • Operations and Incident Response 
  • Governance, Risk and Compliance 
Vulnerability Assessment 
Students will learn how to address issues including:
  • Vulnerability Assessment Frameworks 
  • Vulnerability Assessment Techniques 
  • Vulnerability Assessment Tools 
  • Detect and Respond to Vulnerabilities 
  • Preform a Vulnerability Assessment 
Fundamentals of Ethical Hacking and Penetration Testing 
Students will learn how to address issues including: 
  • Emerging Attack Vectors 
  • Enumeration 
  • Malware and Reverse Engineering 
  • Cloud Computing 
  • Hacking Web Applications 
  • Operation Technologies 
  • WIFI Cracking 
  • Penetration testing Labs 
Intermediate Ethical Hacking and Penetration Testing 
Students will learn how to address issues including:
  • Planning & Scoping 
  • Information Gathering & Vulnerability Identification 
  • Attacks & Exploits 
  • Penetration Testing Tools 
  • Reporting & Communication 
  • Ethical Hacking Labs 
Advanced Ethical Hacking and Penetration Testing 
Students will learn how to address issues including:
  • Penetration Testing: What You Should Know 
  • Getting Comfortable with Kali Linux 
  • Command Line Fun 
  • Practical Tools 
  • Bash Scripting 
  • Passive Information Gathering 
  • Active Information Gathering 
  • Vulnerability Scanning 
  • Web Application Attacks 
  • Introduction to Buffer Overflows 
  • Windows Buffer Overflows 
  • Linux Buffer Overflows 
  • Client-Side Attacks 
  • Locating Public Exploits 
  • Fixing Exploits 
  • File Transfers 
  • Antivirus Evasion 
  • Privilege Escalation 
  • Password Attacks 
  • Port Redirection and Tunneling 
  • Active Directory Attacks 
  • The Metasploit Framework 
  • PowerShell Empire 
  • Penetration Testing Labs

In the Data Analytics with Python Program students will learn: 

Python Fundamentals

Students will learn how to address issues including:

  • Installing the latest version of Python 
  • Working with Jupyter Notebooks 
  • Python data types, operators, and variable names 
  • Python strings, lists, ranges, and constructors 
  • Controlling the flow of Python programs 
  • Modularizing code with functions 
  • Handling data with tuples, sets, and dictionaries 
  • Developing Python modules 
  • Encapsulation with Python classes 
  • Building an intelligent Texas Hold’em Poker application 

Data Analysis 

Students will learn how to address issues including:

  • Introduction to pandas 
  • Selecting subsets of data 
  • Essential pandas commands 
  • Grouping data with pandas 
  • Analyzing time series data 
  • Exploring text with regular expressions 
  • Cleaning and transforming data 
  • Joining multiple datasets together 
  • Building professional data analytics reports 

SQL 

Students will learn how to address issues including: 

  • Connecting to SQL databases 
  • Querying databases with the SELECT statement 
  • Translating pandas to SQL 

Data Visualization 

Students will learn how to address issues including:

  • Learning the data visualization landscape in Python 
  • Building interactive data analytics dashboards